Today is Friday December 13, 2013
1200 Parkway Drive
Grosse Pointe Woods, MI 48236
7:30 a.m. to 4:00 p.m. M-F*
*Please check the City Calendar for holiday office hours.
To protect your health and safety, the water division is responsible for over 58 miles of water mains of all sizes. Except for emergencies, complete repair and maintenance are done on an ongoing basis or according to maintenance schedules. Broken water mains and sewers are repaired as quickly as possible. Residents are notified, door to door, when water main breaks occur or when the water will be turned off. Residents are usually not notified during night hours because most repairs are completed by morning. If you notice discolored water, run the water until it clears. Natural sediments in disturbed water lines cause water discoloration, but it is not harmful.
A major repair may not be necessary. Before you contract to have an extensive job done contact the DPW. We will not recommend contractors but we will be happy to review the problem with you and advise you of the best way to solve it.
According to ordinance 86-241, all downspouts must be disconnected. Call Public Works at 343-2460 for more information.
During the winter months water main breaks occur more often. Broken water mains are repaired as quickly as possible. We will notify residents door to door when a break occurs or when the water will be turned off. Residents are usually not notified during night hours because most repairs are completed by morning. If you notice discolored water run the water until it clears. This discoloration is caused by natural sediments in disturbed water lines but it is not harmful. If there was any damage to your sprinkler system during the repair of a water main it will be repaired in the spring. Do not contract to have it repaired. Notify the DPW and it will be repaired by DPW crews. Sod will also be replaced in the spring. If the Public Works Division can be of any service to you or you have any problems with our services, please contact us. The DPW also has a full time forester on staff who is happy to answer questions you may have about any trees on your property.
After the sewage has receded, flush the floors and walls with water from a hose, then wash with detergent and hot water. Keep the water away from electrical equipment or wiring unless it is completely disconnected from the power source. Disinfect the floors and flooded portions with a chlorine solution of about one half to one cup of household bleach per gallon of water. Mops, brushes and cleaning rags should also be disinfected after use. The typical household laundry tub can be used. Add one and a half cups of bleach to five gallons of warm water and soak the soiled articles for five minutes to disinfect them. Ventilate the basement thoroughly to assist in drying. Do not mix chlorine bleach with ammonia because this combination produces poisonous gas.
Call Wayne County Public Health at 734-727-7000 or the DPW at 343-2460 for more information.