Today is Thursday October 22, 2020

Water and Sewer

Assistant Director:

Billing Questions:

Office Hours:

James Kowalski
1200 Parkway Drive
Grosse Pointe Woods, MI 48236

(313) 343-2460
(313) 343-2622
(313) 343-2430

7:30 a.m. to 4:00 p.m. M-F*

Online Water Bill PaymentsPay Water Bills Online

*Please check the City Calendar for holiday office hours.

City-wide Water Service Line Inventory Postponed

Inventory of all water service lines throughout the city in order to be compliant with the new Lead and Copper Rule that was adopted in June of 2018 by the Michigan Department of Environment, Great Lakes, and Energy (EGLE) has been postponed. To view the new requirements see the Michigan Department of Environment, Great Lakes, and Energy (EGLE) webpage click here

2019/20 Water Main Improvement Program

The City of Grosse Pointe Woods has contracted with Fontana Construction, Inc. for water main replacement.

The 2019/20 Water Main Improvement Program includes replacement of the water main on Bournemouth, Raymond, Linville, Kingsville, and easement water mains that run between homes on South Renaud, North Saddle Lane, and Lakeshore Lane.

Replacement of the water mains is tentatively scheduled to begin the week of July 20, 2020.

The new water main will be installed by a trenchless method known as pipe bursting. This technique minimizes the disturbance to existing lawns, driveways, sidewalk, and street. It involves bursting through the existing pipe with new HDPE pipe. During construction, the existing water main will not be in service. However, the contractor will create a temporary water main above ground to connect to the homes. Depending on the locations of existing service lines and existing valves, some driveway approaches, sidewalks and trees may require removal and replacement.

A detailed letter was delivered to all affected residences. Questions regarding construction operations should be directed to the city engineers, Anderson, Eckstein & Westrick, Inc., at (586) 726-1234. Other questions may be directed to the Departmental of Public works (313) 343-2460.

Notices to Residents

Easement Water Main Replacement – September 3, 2020

Bournemouth Water Main Replacement Update July 10,2020

Water Division

To protect your health and safety, the water division is responsible for over 58 miles of water mains of all sizes. Except for emergencies, complete repair and maintenance are done on an ongoing basis or according to maintenance schedules. Broken water mains and sewers are repaired as quickly as possible. Residents are notified, door to door, when water main breaks occur or when the water will be turned off. Residents are usually not notified during night hours because most repairs are completed by morning. If you notice discolored water, run the water until it clears. Natural sediments in disturbed water lines cause water discoloration, but it is not harmful.

View the 2020 Water Quality Report here

There is no charge for enrolling in the automatic water bill payment program. When applying, a voided check must be included with your application. Applications are available for pick-up at the City Hall Water Department during normal business hours of Monday through Friday, 8:30 a.m. to 5 p.m. For additional information, please call 313-343-2430.

Automatic Water Bill Payment Application


According to ordinance 86-241, all downspouts must be disconnected. Call Public Works at 343-2460 for more information.

Water Main Breaks

During the winter months water main breaks occur more often. Broken water mains are repaired as quickly as possible. We will notify residents door to door when a break occurs or when the water will be turned off. Residents are usually not notified during night hours because most repairs are completed by morning. If you notice discolored water run the water until it clears. This discoloration is caused by natural sediments in disturbed water lines but it is not harmful. If there was any damage to your sprinkler system during the repair of a water main it will be repaired in the spring. Do not contract to have it repaired. Notify the DPW and it will be repaired by DPW crews. Sod will also be replaced in the spring. If the Public Works Division can be of any service to you or you have any problems with our services, please contact us. The DPW also has a full time forester on staff who is happy to answer questions you may have about any trees on your property.


Water/Sewer Member Outreach

Everyday Actions to Protect our Drinking Water
Change Personal Care Habits to Protect our Drinking Water
Prevent Fats, Oil and Grease from Clogging our Sewers
Sewer System Bears the Cost of Flushable Wipes

Flooded Basements

The following are guidelines for flooded basements:

  • Do not enter the basement if electrical systems, i.e., outlets, appliances or furnaces, are flooded, until all power is turned off.
  • While basement is flooded, avoid flushing toilets or using other water-connected appliances or fixtures whose discharge would increase the hazard or make the basement more difficult to clean.
  • After cleaning the basement, make sure that all clothing and parts of the body which came in contact with sewage are thoroughly washed. Do not permit children to enter the basement until the floors and walls have been washed, disinfected and allowed to dry.
  • Discard any contaminated food and vegetables in tightly covered, vermin-proof containers.
  • Clothing, carpets, upholstered furniture, toys, bedding and similar items should be discarded unless they are thoroughly cleaned and disinfected.

After the sewage has receded, flush the floors and walls with water from a hose, then wash with detergent and hot water. Keep the water away from electrical equipment or wiring unless it is completely disconnected from the power source. Disinfect the floors and flooded portions with a chlorine solution of about one half to one cup of household bleach per gallon of water. Mops, brushes and cleaning rags should also be disinfected after use. The typical household laundry tub can be used. Add one and a half cups of bleach to five gallons of warm water and soak the soiled articles for five minutes to disinfect them. Ventilate the basement thoroughly to assist in drying. Do not mix chlorine bleach with ammonia because this combination produces poisonous gas.

Call Wayne County Public Health at 734-727-7000 or the DPW at 343-2460 for more information.

Major Water or Sewer Work

A major repair may not be necessary. Before you contract to have an extensive job done contact the DPW. We will not recommend contractors but we will be happy to review the problem with you and advise you of the best way to solve it.

Grosse Pointe Woods

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